Frequently Asked Questions (FAQs)
About GLAMORAMA Jewelry
What is GLAMORAMA jewelry?
GLAMORAMA jewelry is a collection of beautifully designed and meaningful pieces crafted to inspire and uplift your faith. Each piece carries deep spiritual significance through thoughtfully chosen symbols and messages.
What materials are used in GLAMORAMA Jewelry?
Our jewelry is made from high-quality materials including 92.5 sterling silver, 18k gold PVD over premium stainless steel (not pawnable), and select gemstones. We create pieces that are visually stunning, durable, and long-lasting.
How do I care for my GLAMORAMA jewelry?
To maintain the beauty of your jewelry, gently clean it with a soft cloth or use a GLAMORAMA Jewelry Foaming Cleaner. Avoid exposure to harsh chemicals and extreme temperatures. Store your jewelry in a cool, dry place when not in use.
Orders and Payments
What payment methods are available?
We accept all major credit cards (Visa, Mastercard, American Express) and GCash through our payment gateway.
Cash on Delivery (COD) is also available.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel an order, please contact us immediately at glamoramajewelry@gmail.com. Once an order is processed, changes or cancellations are no longer guaranteed.
What if the item I ordered is out of stock?
If an item you ordered is out of stock, we will contact you immediately. You will be refunded for any unavailable items, and your order may be modified accordingly.
Shipping and Delivery
When will my order be shipped?
We start preparing your item(s) as soon as you place your order. Most orders are shipped within 24 to 48 hours.
How long does delivery take after shipment?
| Metro Manila & Greater Manila Area: |
3–5 days |
| Luzon Area: |
3–7 days |
| Visayas Area: |
5–7 days |
| Mindanao Area: |
5–8 days |
Can my order be delivered on the weekend?
Some standard deliveries may arrive on Saturdays, depending on the courier (e.g., LBC Express).
How can I track my order?
Your tracking number will be sent via email or SMS once your order ships.
If you haven't received it, please contact us at support@faithlift.ph and we’ll assist you.
Can I change the delivery address after my order has shipped?
Unfortunately, once an order has been shipped, the delivery address can no longer be changed.
Returns and Exchanges
Can I return or exchange an item?
Yes! Please refer to our Refund, Return, and Exchange Policy for full details.
Items can be returned within 15 days of purchase for a refund or exchange. Contact us at glamoramajewelry@gmail.com to start a return.
Additional Information
Will I be charged customs fees?
Since most orders are shipped within the Philippines, customs fees are very unlikely. However, in rare cases, your local post office may charge a small handling fee.
Please check with your local post office if you have concerns regarding customs charges.
I have a question not related to an order.
Feel free to contact us at glamoramajewelry@gmail.com—we’re happy to assist you!
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